Candy AI Guide

Independent guide. Not operated by Candy AI.

Open Candy AI

Candy AI tokens: what they buy and how they renew

By the Candy AI Guide editorial team Published · Last checked

Candy AI tokens are credits that pay for everything beyond text chat: images, custom characters, voice messages, voice calls, private content packs and video clips. As checked on 13 November 2026, Premium includes 100 tokens a month, credited on your renewal date, and Premium Plus includes 330. Candy AI does not publish what each item costs in tokens, so this page states no per-item prices.

Key points

  • Text chat needs no tokens for subscribers and keeps working at a zero balance.
  • Premium gets 100 tokens a month, on the day of the month you subscribed; Premium Plus gets 330 a month.
  • Yearly subscribers are billed once a year but still receive tokens every month.
  • Tokens are not lost when you cancel: the balance is hidden on the Free service and usable again after re-subscribing.
  • Candy AI values referral tokens at a nominal $0.10 each and publishes no per-item prices.

What tokens pay for

The help center lists six uses.

Documented uses of Candy AI tokens
Token use What the documentation adds
Image generation In chat or in the image generator.
Creating a custom AI Listed as a token use; see the note below.
Listening to a voice message Tokens are used to play it.
Voice calls Still in beta. The microphone must be allowed in the browser.
My Private Content packs Unlocking a pack uses tokens.
Video generation Turning a generated image into a short clip.

Three other features also draw on tokens: some Live Action actions, tips in Candy Cam, and Exclusive Characters, which are limited-time characters unlocked for a set number of tokens (the help center gives 200 as an example).

One point is unclear. The list includes creating a custom AI, yet another help article says version 2 characters in Create My AI can be created without limit. The articles do not explain how the two fit together, so check what the creation screen shows before you confirm.

What does not use tokens

Regular text chat costs subscribers nothing in tokens, and chat stays available when the balance is zero. Running out stops the extras, not the conversation.

Premium users also have an Image Generation Toggle in the “Ask” menu. When it is off, the character sends no images and no tokens are used. Characters in “Realistic” mode may send photos, voice notes or videos on their own; the help center does not say whether those use tokens, and toggles in the chat window turn them off.

Achievement points are not tokens. They track progress and cannot be spent.

Monthly allowance by plan

Monthly token allowance by tier, as checked on 13 November 2026
Tier Tokens a month Notes
Free None listed The free-user article mentions no tokens.
Premium 100 The Terms of Service say “generally 100 per month”.
Premium Plus 330 Plus a 10% bonus on top-ups for quarterly and yearly plans.

When tokens arrive: monthly and yearly billing

Tokens follow the day of the month on which you first subscribed. Subscribe on the 13th and the allowance arrives on the 13th of each month.

For monthly subscribers the charge and the tokens come together, on that day each month. For yearly subscribers the two are separate: the card is charged once a year, but 100 tokens are still added every month on the same day. Paying for a year does not deliver 1,200 tokens at once.

The help center does not describe the 3-month plan separately, and it does not say clearly whether unused tokens carry over to the next month. If that matters to you, ask Candy AI support.

Flow diagram of Candy AI tokens: they come from the monthly allowance (100 on Premium, 330 on Premium Plus), top-ups and the 200-token referral reward, and they pay for images, custom AIs, voice messages, voice calls, private content packs and image-to-video clips. Text chat uses no tokens.
Token sources and uses, according to Candy AI’s help center.

Running out and buying more

When the monthly allowance is used up, Candy AI prompts you to buy more, and extra tokens can be bought at any time on its token page. We did not check that page, so pack prices are not given here. How the allowance fits into the subscription price is covered on our Candy AI pricing page.

Referral tokens and their nominal value

A Premium user who refers a friend receives 200 tokens once that friend subscribes to Premium, and the friend receives 200 as well. Candy AI describes those 200 tokens as “a $20 value”, which works out at a nominal $0.10 per token.

By that yardstick the monthly allowance is nominally worth $10 on Premium (100 × $0.10) and $33 on Premium Plus (330 × $0.10). This is Candy AI’s valuation of a reward, not a published price per token.

What happens to tokens after canceling

Your tokens are not lost when you cancel. When the paid period ends and the account returns to the Free service, the balance is no longer displayed, but it stays on the account and can be used again after you re-subscribe.

Token use also matters for refunds: a refund request is only eligible if no more than 20 tokens have been used. The full conditions are on our page about canceling Candy AI and requesting a refund.

What Candy AI does not publish

The help center gives no token price for an image, a voice message, a video or a call. Sites that quote such figures are not quoting Candy AI’s documentation. Look for the cost inside the product before confirming an action, or ask support.

So nobody can tell you in advance how many images or calls 100 tokens will cover, a limit noted in our Candy AI review.

The plan page shows what a subscription includes, tokens among them. Affiliate link to Candy AI.

See current plans on Candy AI

Sources

Pages published by Candy AI and used for this article, each read on 13 November 2026.