Contact Candy AI Guide

You can reach the Candy AI Guide editorial team by email at contact@candyaiguide.com. We read messages about errors, outdated figures and questions on how this guide works. We are not Candy AI, so we cannot help with accounts, billing or refunds.

Email

Write to contact@candyaiguide.com. There is no contact form on this site, by design: nothing is collected through the pages themselves, as the privacy policy explains.

Reporting an error

If a figure or a step on this site is wrong or out of date, tell us:

• the address of the page;
• the sentence or figure in question;
• what you believe is correct;
• the Candy AI page that shows it, if you have it.

We check each report against the source, as described on the methodology page, and correct the page where it is wrong.

If your question is about a Candy AI account

Cancellations, refunds, unexpected charges, login problems and account deletion are handled by Candy AI, not by us. Its support address is support@candymail.ai, and it has a public help center. Our guides explain the documented procedures:

• How to cancel a Candy AI subscription and request a refund
• How Candy AI charges appear on a statement
• What to try when you cannot log in to Candy AI

What we cannot do

We cannot see, change or cancel any Candy AI account. We cannot issue refunds, supply promo codes or pass messages on to Candy AI.